PRIVACY AND COOKIE STATEMENT
This privacy and cookie statement was last updated on 6 July 2018.
When you visit www.knijff.com, we process your personal and any other privacy sensitive data. At Knijff Trademark Attorneys, we respect your privacy and are committed to safeguarding your personal data.
In processing personal data, we observe all privacy legislation standards. Among other things, this means that:
- we clearly state the purpose for processing your personal data. We do this by means of this privacy and cookie statement;
- we restrict our collection of personal data to those data required for legitimate purposes;
- we ask your explicit prior permission for the processing of your personal data in all cases where your consent is required;
- we take suitable security measures to protect your personal data and demand the same from parties we instruct to process personal data;
- we respect your right to request to see, amend or remove your personal data.
This privacy statement sets out how we put these key values in practice and how we respect and safeguard your right to privacy. We recommend that you read it carefully.
USE OF PERSONAL DATA
When you visit www.knijff.com, you leave personal and other data. We only record and use personal data that you provide directly, or that you provide on the clear understanding that this data is to be processed.
We use the following data for the purposes referred to in this privacy and cookie statement:
- company name;
- first and last name;
- telephone number;
- email address;
- files uploaded via the contact form;
- payment and billing data;
- questions asked via the contact form;
- IP address.
PURPOSES OF THE DATA PROCESSING
We process your personal data for the following:
- to enable you to use our services;
- to build on (potential) customer relation(s) through marketing activities;
- for our administration;
- to contact you and/or to make you an offer via email, telephone or the contact form on our website;
- to create your personal OTMIS, Eugeno and /or MyWatching user account;
- to sign you up for our digital newsletter, subject to your consent; all newsletters offer the option to unsubscribe;
- to make statistical analyses;
- to meet statutory obligations.
We will only retain your data for the period necessary to achieve the purposes set forth in this privacy and cookie statement, or for the statutory period.
- We retain data you send us via the contact form for as long as necessary to fully deal with your query, request or feedback.
- We retain data you provide to benefit from our services for as long as you are a client, and an additional two years.
- We store your account login details until you remove your account.
- We retain your payment details for the period the service is provided, and an additional seven years, the statutory retention period stipulated by the Dutch Tax Authorities.
- You will receive our newsletter until you unsubscribe. This does not affect the lawfulness of any processing prior to you withdrawing your consent.
CONFIDENTIALITY AND SHARING DATA WITH THIRD PARTIES
We will treat all data collected or received from visitors to our website as strictly confidential.
We will not divulge any personal data in any other way, or furnish data to any third parties, unless, subject to your (express) consent, this is required for the performance of our agreement with you, or as permitted or necessitated by law. We will treat your information with the utmost care.
Where necessary to provide our services, we may share your personal data with the following parties:
- ICT service providers;
- official trademark bodies, such as the (international) trademarks register or the Community Design Register;
- cookie suppliers;
- pay services;
- SEO and SEA suppliers.
If these third parties process personal data outside the European Union, we ensure they will treat your data in line with our rules and regulations.
- enable website functionalities and its protection (technical or functional cookies);
- analyse website use and to consequently improve it (analytics cookies);
Technical or functional cookies
Cookies may help to ensure the smooth functioning of certain parts of the website and to record your user preferences. Cookies can be used, for instance, to generate fonts, to remember webserver user sessions to access websites, or to remember selected filters or search terms used on websites.
We use Google Analytics to track visitors to our website and to see how they use it. We have signed a processor agreement with Google. This does not permit Google to use the information obtained by Analytics for other Google services. Where possible, we will randomise information.
We take all measures necessary to limit the misuse of, and unauthorised access to, personal data to ensure that access to your (personal) data is restricted to those parties that need it. For instance, network connections run on Secure Socket Layer (SSL) technology, a coding system that ensures the confidential transfer of data from your system to ours.
This statement does not apply to third-party websites that link to our website. We cannot guarantee that third parties treat your personal data reliably or securely. We therefore recommend that you read the privacy statements on these websites before using them.
CHANGES TO THIS PRIVACY AND COOKIE STATEMENT
We reserve the right to amend this Privacy Statement. We recommend that you read the statement regularly to keep up-to-date.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
You have the following rights with respect to your personal data:
- you can request to see your data we process;
- you can request us to send your data to a third party;
- you can request us to amend or remove your details if these are incorrect, irrelevant or no longer relevant;
- you can object to the processing;
- you can request limited processing.
If you would like to make a request or objection, please send it to firstname.lastname@example.org. Please provide verifiable information supporting your claim to prevent any misuse.
DUTCH DATA PROTECTION AUTHORITY
If you have any complaints about the processing of your personal data, please do not hesitate to contact us. Privacy legislation entitles you to file a complaint with the Dutch Data Protection Authority regarding our processing of your personal data. To proceed, contact the Dutch Data Protection Authority.
If after reading our privacy and cookie statement you have any questions and/or comments, please contact us via the contact details below.
Knijff Trademark Attorneys
1380 GB WEESP
1382 LX WEESP